Success stories – NSSD | PCI Software GmbH

NetSupport ServiceDesk – Success Stories

NetSupport DNA (edu) | NetSupport DNA (corp) | NetSupport Manager | NetSupport School | NetSupport ServiceDesk | NetSupport Notify | View all

Warwick District Council

Warwick District Council

NetSupport ServiceDesk case study from Warwick District Council. They urgently needed to find an easy-to-use, low-cost Helpdesk system which would enable them to automate processes.

HMP Lowdham Grange

HMP Lowdham Grange

NetSupport ServiceDesk case study from HMP Lowdham Grange. After looking for a solution which would really improve the Service Desk team’s response time, ensuring all issues would be dealt with in a timely manner- they found NetSupport ServiceDesk.

Warrington Collegiate

Warrington Collegiate

NetSupport ServiceDesk, case study from Warrington Collegiate. They chose NetSupport ServiceDesk due to its intuitive web-based interface which makes life easy for the end-user and the team.

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NetSupport DNA is a godsend to the IT department. It does everything we need – except make the coffee!

– Jonathan Emery, Cambridge Meridian Academies Trust

We find NetSupport ServiceDesk is easy to configure and we don’t need to rely on any special development skills to do so.

– Warwick District Council

NetSupport School has proven invaluable for classroom control and focusing the students.

– Mike Gomm, Maiden Erlegh School

The remote support host with the most – it’s easy to deploy and offers a great range of features!

– IT Pro 2017

We chose NetSupport Notify as it fits the bill entirely, allowing us to distribute the console to several departments who can send targeted notifications to different priority levels.

– Kettering General Hospital

NetSupport Manager reduced the number of service order requests by 35% just in one month, allowing all employees to focus on providing effective and efficient public services.

– Burgas Municipality

Performance is excellent. NetSupport Manager has proved a great addition to our IT support tools.

– BASE 4000

OMG!!! This is one of the most exceptional things ever! The possibilities are astounding. I can’t express how excited I am by the safeguarding features.

– Matt Bailey, St. John’s College

An unbeatable range of classroom management features and is, in many ways, the best of its kind on the market.

– PC Pro Magazine

NetSupport DNA can have a significant impact on an organisation’s bottom line. Cost savings can be real and tangible.

– Brien M Posey, Redmond Magazine

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